Travel Training Video Library

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We are committed to ensuring all of our content is accessible to everyone. As outlined in the AODA guidelines and the WCAG 2.0 Level AA success criteria, we have provided an alternative method to watching our videos. Below you will find a list of every published video with the video title and description. Clicking on either of these fields will open that video transcript in PDF format.

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Video Title	Description
16 Reasons to Sell a 2-Year Policy	Haven’t Sold a Two-year Monthly Pay Policy Yet? Here are 16 great reasons to give it a try!
21st Century Travel Insurance vs SaveAway	21st Century Travel Insurance and SaveAway are travel insurance policies for Canadians who are travelling outside of their province of residence. In this video, we compare the differences between these two policies.
AD&D Coverage on the Enhanced and Standard Plans	Ready for a pop quiz? What is the maximum amount our Visitor to Canada insurance will reimburse in the event of an accidental death or dismemberment claim on the Visitor to Canada Enhanced and Standard plans?
Deductibles on the Visitor to Canada Plan	How do deductibles work on the Visitor to Canada policy? Check out this video to learn more.
How to Activate a Pending Policy	In this video, we go over how you can request to Activate a Pending policy.
How to Enable Pop-ups on TIPS	Having trouble sending policy confirmations or payment links in TIPS? You need to enable pop-ups for certain TIPS features to work. This video shows you how to enable pop-ups in Google Chrome, Microsoft Edge and Mozilla Firefox.
How to Issue 2-year MPP Policy - Quick Guide	In this quick video, we will show you how to issue a 2-year Monthly Payment Plan Visitor to Canada policy.
How to Issue a MPP Policy - Quick Guide	In this quick video, we will show you how to issue a Visitor to Canada policy on the Monthly Payment Plan (MPP).
How to Send a Payment Link (Travel Agents)	Learn how to send your client a secure payment link in TIPS. TRAVEL AGENT VERSION.
How to Send a Quote to Your Client	In this video, we will show you have to use the send quote feature in TIPS to email your client a quote.
MPP Refunds Just Got Better	Starting January 1, 2025, our Monthly Payment Plan introduces an exciting new procedure: pro-rated refunds for partial months on early cancellation requests.
Pending vs Activated	In this video, we go over when you should issue a policy "Pending" or "Activated".