Agent Training Videos

Our completely revamped Medicare International Travel Insurance product M15 launches on August 13, 2026. In this video, we go over how M15 works in TIPS.

Are you using our new API yet? The API allows your clients to easily get a quote all while staying on your website. Watch the video to learn more about the API features.

The Medical Questionnaire Link is a new way for your clients to electronically complete the medical questionnaire. Now you can create a quote in TIPS and send your client the medical questionnaire by email.

Introducing the Enhanced Payment Link. Our newest Payment Link expands on the functionality offered on our previous payment link. Now when your client receives the payment link, they verify eligibility and complete/confirm the medical questionnaire before submitting payment.

Starting January 1, 2025, our Monthly Payment Plan introduces an exciting new procedure: pro-rated refunds for partial months on early cancellation requests. Whether an insured decides to return home earlier than planned or secures provincial health coverage mid-month, your client can now confidently cancel their policy at any point during their billing month and know they will receive a fair refund for any unused days. This change redefines how we approach client needs, ensuring greater flexibility and fairness while maintaining our commitment to outstanding value.

21st Century was the first company in Canada to offer a convenient monthly payment plan for Visitor to Canada insurance. While other companies have introduced installment plans, 21st Century’s Monthly Payment Plan is unique in the industry. Check out this video to see some of the reasons why we beat the competition!