COVID-19 Pandemic

Updated May 15, 2020 - On March 13, 2020, the Government of Canada issued a formal High-Level Warning (Level 3) to Canadians to Avoid Non-Essential International Travel. On March 14, they encouraged Canadians to return home as quickly as possible and we strongly support that recommendation. Here is what the Travel Health Insurance Association has to say about it. Canadians trying to get home should be sure to register with Global Affairs Canada as, depending on where you are, there may be government efforts underway to get Canadians home. You can register here.

At this time of crisis, it gives me great comfort to be partnered with an underwriter as financially strong as Manulife and an Assistance Company as sound as Active Care Management.  Together, our team is doing everything we can to be there for you as we all weather this storm.  Please expect longer wait times on our Assistance lines and longer service times for things like policy refunds and adjustments.  We are all doing our best to maintain the best service levels possible.

Please follow the advice of Public Health Officials to help slow down the spread of the virus.  Our health care system will be in a much better position to respond to our health care needs if we practice due diligence as a community. These practices should continue as provinces start to ease their restrictions and more businesses open to the public.

The following Questions and Answers will be updated regularly as events unfold.  Please monitor frequently for updates and changes.



Jeff Pudwell

President – 21st Century Travel Insurance Ltd.

...bringing Travel Insurance into focus


Our Insurance Products

Super Visa Insurance

We specialize in Parent and Grandparent Super Visa insurance. 

Visitors to Canada

Protect yourself against the emergency medical costs of unexpected accident or sickness while in Canada.

Out-of- Province Insurance

Emergency medical insurance for Canadians travelling outside of their province of residence and outside of Canada.

Other Travel Insurance Options

Our All-Inclusive Plan adds the benefits of trip cancellation/interruption, baggage loss/delay, and Flight/Travel Accident.

Monthly Payment Plan

We were the first company in Canada to offer a convenient monthly payment plan option.

Medical Underwriting

Special medical underwriting is available for those who have new or unstable medical conditions.


Why 21st Century?

Visitors to Canada
  • Our deductibles apply per policy*.

  • 3 Plan options available to suit your needs and budget.

  • Coverage options from $15,000 to $200,000.

  • Additional $50,000 Extra Injury Coverage on the $100K coverage option*.

  • 90-Day Provision: Reinstatement of coverage for a second claim related to the same condition*.

  • 24/7 claim support.

  • Monthly Payment Plan Option.

  • Two-Year option is available.

  • Flexible refund rules.

  • StandByMD (TM) included.



  • Emergency Medical coverage with multi-lingual emergency assistance available 24 hours a day.

  • Single-trip and Multi-Trip plans with top-up coverage available.

  • The All-Inclusive Plan adds the benefits of trip cancellation & interruption, flight & travel accident, and baggage benefits to the emergency medical coverage.

  • Competitive rates and no maximum age.

  • Companion discount and family rates available.

  • Special medical underwriting is available for those who have new or unstable medical conditions.


About Us

Federally chartered in 1979, 21st Century Travel Insurance Limited has been providing travel and visitor to Canada insurance solutions for over 40 years. Based in Cobourg, Ontario, 21st Century has more than 3500 active partners across Canada - travel agents, insurance brokers, financial advisors and insurance agencies (many with their own multiple down-line agent force).


Since 2004, our Visitor to Canada product has been underwritten by Manulife Financial. Prior to 2004 it had been underwritten by ING for many years. Our relationships with our underwriting companies have been long-term and very stable. The backing of solid, industry-leading financial institutions allows us to deliver products that you can trust.

Become a partner today:

Underwriters Since 2002


Year Established


Travellers Protected

Each Year


Contracted Agents


Request a Call from an Agent in Your Area

Contact Us Today!

18-1040 Division St.   |   Cobourg, Ontario   |   K9A 5Y5

Office Hours




9am to 5pm EST.








COVID-19 Updated: Our office is temporarily closed to the public. During this closure, we will still be happy to assist you over the phone. Please call 905-372-1779 for assistance.