On February 28, 2022, the global Level 3 travel advisory for COVID-19 was downgraded to Level 2. On June 20, 2022, vaccination mandates on public transportation were discontinued (except cruise travel). Unvaccinated Canadians are still advised to avoid non-essential travel (Level 3). Please visit our COVID-19 webpage for the lastest updates regarding COVID-19 and your coverage.
August 2, 2022 - Effective immediately, IRCC will no longer accept insurance submitted with new Super Visa applications unless it has been paid in full. Installment payments are no longer accepted. Click here to learn more.
...bringing Travel Insurance into focus
Our Insurance Products
Visitors to Canada Insurance
Protect yourself against the emergency medical costs of unexpected accident or sickness while in Canada.
Out-of-Province Insurance
Insurance for Canadian residents travelling outside of their province of residence or outside of Canada.
Medical
Underwriting
Special Medical Underwriting is available for those who have new or unstable medical conditions.
Why 21st Century?
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3 Plan options available to suit your needs and budget.
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Our deductibles apply per policy*
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Companion and family rates available.
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Coverage options from $15,000 to $200,000.
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Additional $50,000 Extra Injury Coverage on the $100K coverage option*.
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90-Day Provision: Reinstatement of coverage for a second claim related to the same condition*.
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24/7 claim support.
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Monthly Payment Plan Option.
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Two-Year option is available.
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Flexible refund rules.
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StandByMD (TM) included.
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Secure payment link allows you to review the quote and enter your own credit card info.
*Not included in the Basic Plan
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Emergency Medical coverage with multi-lingual emergency assistance available 24 hours a day.
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Single-trip and Multi-Trip plans with top-up coverage available.
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The All-Inclusive Plan adds the benefits of trip cancellation & interruption, flight & travel accident, and baggage benefits to the emergency medical coverage.
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Competitive rates and no maximum age.
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Companion discount and family rates available.
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Special medical underwriting is available for those who have new or unstable medical conditions.
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All products underwritten by Manulife Financial.
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Secure payment link allows you to review the quote and enter your own credit card info.
About Us
Federally chartered in 1979, 21st Century Travel Insurance Limited has been providing travel and visitor to Canada insurance solutions for over 40 years. Based in Cobourg, Ontario, 21st Century has more than 3500 active partners across Canada - travel agents, insurance brokers, financial advisors and insurance agencies (many with their own multiple down-line agent force).
Since 2004, our Visitor to Canada product has been underwritten by Manulife Financial. Prior to 2004 it had been underwritten by ING for many years. Our relationships with our underwriting companies have been long-term and very stable. The backing of solid, industry-leading financial institutions allows us to deliver products that you can trust.
21st Century Travel Insurance Limited operates as 21st Century Travel Insurance Services in British Columbia.
Celebrating 40 Years: Explore our journey since our founding in 1979.
1979
Year
Established
Travellers
Protected
45,000
Each Year
3,500
Contracted
Agents
2
Underwriters
Since 2002
Contact Us
We always strive to provide the best service we can, every day. We’d love to hear your feedback. If you’re unhappy with our service, we’ll try to make it right. If you think we’ve done a good job, we’d love to know about it. If you’re thrilled with our service, that would make our day. Please let us know and post a Google Review.
Office Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
9 to 5pm EST
9 to 5pm EST
9 to 5pm EST
9 to 5pm EST
9 to 5pm EST
Closed
Closed
Sep 30
National Day for Truth
and Reconciliation
9 to 3:30pm EST
Reporting Claims: Please refer to your policy confirmation and/or policy wording for the correct phone number for claims. The claims office is open 24 hours a day, 7 days a week. Our office will not be able to assist you with reporting and/or answering questions regarding your claim.
COVID-19 Update: During the COVID-19 Pandemic, the Emergency Assistance phone lines at ACM (Active Care Management) have been very busy, sometimes resulting in long wait times to report claims. While frustrating, we ask for your patience and understanding while waiting to connect with assistance staff. As an alternative to the traditional telephone contact to ACM, we would remind everyone of the “TravelAid” app that can be downloaded to personal devices to report claims electronically. The TravelAid app is available for use with all 21st Century Travel products, both outbound travel policies & Visitor to Canada plans. To download the app, visit: http://www.active-care.ca/en/travelaid/ or use one of the links below:
Desktop Computer Users
You can submit your claim online by using ACM's Claims Portal.
Mobile Device Users
You can submit your claim online by downloading ACM's TravelAid mobile app for Android and iOS devices.